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Winning recipient is: Castolin Eutectic |
 |
Double Accolade: 2009 Market Growth Award & 2010 Customer Service Award
Description of the
Award
The 2010 Frost
& Sullivan European Repair and Maintenance Welding Consumables Customer
Service Leadership Award is presented to Castolin Eutectic.
With end users becoming more aware of their welding requirements and
also demanding a higher standard of service, Castolin Eutectic has raced
ahead of competitors by providing improved services and paying more
attention to critical issues like technical assistance, training
courses, subcontracting facilities, etc.
The 2009 Frost & Sullivan Award for Product Market Growth Leadership is presented to Castolin Eutectic. Though there has been a low demand for welding equipment and consumables owing to the market recession, the company has not only sustained its market share but also slowly grown it by focusing on value addition for the customer through development of specific application and end user solutions.
Frost & Sullivan
Awards
Each year, Frost & Sullivan presents
this award to a company that has demonstrated excellence in the
timeliness of offering a novel service and excellence in capturing
market share within its industry through unique products. The Customer
Service Award recognizes efforts towards innovation, quality
and cost effectiveness as well as the impact on customer satisfaction.
The Market Growth Award recognizes the fastest measured
rate of change of market share within an industry – how fast a company
increases its penetration of a market, in terms of revenues or units as
specified.
About Frost &
Sullivan
Frost &
Sullivan, the Growth Partnership Company, enables clients to accelerate
growth and achieve best-in-class positions in growth, innovation and
leadership. The company's Growth Partnership Service provides the CEO
and the CEO's Growth Team with disciplined research and best-practice
models to drive the generation, evaluation, and implementation of
powerful growth strategies. Frost & Sullivan leverages over 45 years
of experience in partnering with Global 1000 companies, emerging
businesses and the investment community from 40 offices on six
continents. To join our Growth Partnership, please visit http://www.awards.frost.com.
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